Privacy policy
Last updated: 11 December 2025
1. Introduction
Ederspark ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use Freiya and our website.
We are based in Spain and comply with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.
2. Data controller
Ederspark is the data controller responsible for your personal data. If you have any questions, you can contact us at:
- Email: privacy@ederspark.com
- Location: Spain, European Union
3. Data we collect
We collect the following types of data:
Account information
- Name and email address
- Organisation or institution (optional)
- Password (encrypted)
Usage data
- Search queries and interactions with Freiya
- Documents you create and edit
- Citations and references you save
Technical data
- IP address and browser type
- Device information
- Cookies and similar technologies
4. How we use your data
We use your data to:
- Provide and improve Freiya's services
- Personalise your experience
- Respond to your enquiries and support requests
- Send important updates about our services
- Ensure security and prevent fraud
5. Data storage and security
Your data is stored on servers located within the European Union. We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and regular security assessments.
6. Data sharing
We do not sell your personal data. We may share data with:
- Service providers who help us operate Freiya (under strict data processing agreements)
- Legal authorities when required by law
7. Your rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at privacy@ederspark.com.
8. Cookies
We use cookies to improve your experience. For more details, see our Cookie Policy.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website.
10. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at privacy@ederspark.com.